Simplify claims from
the very first interaction
Automate claim declarations by email and through conversational journeys,
integrating seamlessly with your existing tools.
For claims handlers & their customers
For claims handlers, Teemant reduces triage and follow‑up workload: the report is structured from the first interaction, key information is complete and consistent, and cases are ready to be processed faster.
For policyholders / claimants, Teemant makes reporting simpler and faster on the channel of their choice, with fewer back‑and‑forths and a smoother experience.
A guided journey that asks the right questions, in the right order. Fewer back‑and‑forths: essential information is captured upfront.
Customers report claims on the channels they already use (email or messaging).
A consistent experience: same rules and same capture quality, across channels.
Conversations are converted into structured, immediately usable data. Built‑in consistency checks and business rules reduce errors and manual handling.
Fast deployment, short iteration cycles, system integration, and end‑to‑end traceability.
Security & compliance: controlled data, transparent validation logic, secure integration.
WhatsApp. Email. Teams. Your Portal. Works Everywhere.
Deploy fast, everywhere
Define your essential fields (date, claim type, policy number, supporting documents), assemble them into a guide with validation rules, and publish with no development — your agent is live in days.
Reporting on the preferred channel:
Policyholders and brokers use WhatsApp, Teams, Google Chat, email, your web portal, or any messaging platform. The agent asks the right questions; for emails, it automatically triages, extracts data, and reads attachments.
Frictionless integration:
Data is validated in real time and injected automatically into your CRM or claim management system — no rekeying, no corrections.
One guide, all languages
Configure your guides in 20+ languages.
Whether a policyholder writes in French, German, Spanish, or Japanese, the agent follows the same data model.
Conversations and documents are translated and structured consistently, giving your teams uniform and comparable information.
You deploy a single journey across all markets, without multiplying processes or translation teams.
Clean data, guaranteed quality
Built-in validation & email triage
Each guide enforces required fields and business rules. The agent flags inconsistencies in real time — and for emails, it automatically triages incoming messages, applies the guide, and extracts data from attachments.
Ready-to-integrate data
Clean, validated claim data flows automatically into your CRM, core systems, or claim tools — no rekeying, no errors.
Insurance Automation That Works Across Every Communication Channel
Claim reports collected and validated in minutes
Teemant's AI agent guides policyholders and brokers through a clear journey — via chatbot or email. Essential information is captured at first contact, validated against business rules, and delivered to the claims handler within minutes: complete files, fewer back‑and‑forths, and days saved.
One unified flow for every interaction
Connect every communication channel — email, chat, SMS, or voice — into one automated flow. No more context switching or missing details; every customer interaction stays in sync and ready for follow-up
Built‑in traceability and compliance
Audit‑ready files, by design. Every action and every
answer is recorded, time‑stamped, and linked to the claim.
Guides enforce your business and regulatory rules to ensure all required documents are provided.
Structured, traceable data simplifies compliance; in case of audit, you have a complete audit trail with no extra manual work.
How Teemant Agents Work
Define your essential fields — policy number, incident date and type, estimated amount, supporting documents. The agent guides the claimant, validates every answer, and delivers structured, ready-to-use data
Define the question order, sub‑flows by claim type, and escalation rules. The guide specifies what to collect, how to handle exceptions, and which teams receive cases — then the AI follows it across chat and email
Verified data is sent automatically to your claim management platform, CRM, and underwriting tools. The agent notifies the right teams when needed and archives every step for full traceability
Automate your claims reporting intelligently—without the hassle.
Teemant automates claims intake end to end — triage, collection, validation, and system integration. Less manual work for your teams, faster and smoother experience for policyholders.
